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Placing an order


If one of my designs has captured your heart and you wish to place an order, or if you have a particular design in mind and would like to commison a bespoke piece, or if you just wish to discuss some ideas with me or ask a question, please email me at jacquiwisheart@hotmail.com or call me on 07900903755


All pieces are photographed to demonstrate design, colour and variation. If you feel you would like further images and description before making a purchase more information can be found on my Etsy shop or, alternatively, I will be happy to answer any questions before you make a commitment.  



Delivery and Shipping


Goods shall be delivered within 7 days of payment being received via Royal Mail first class recorded delivery. Any delay will be communicated at the earliest opportunity.


Please email jacquiwisheart@hotmail.com  to arrange international delivery.



Secure Ordering & Payment Options


Payments will be processed via paypal.



Returns & Refunds


In the event that you are unhappy with your purchase, please return it within 7 days, unused and in its original packaging.


Returns should be posted via Royal Mail special delivery, recorded delivery or another tracking method to: 7 Gainsborough Road, Ipswich, Suffolk, IP4 2UR. I am unable to refund postage.



Privacy Policy


All information is collected lawfully and in accordance with the Data Protection Act 1998. Data collected by this site is used for the completion of orders and information and is not disclosed to third-parties unless for delivery purposes.