T's & C's



Placing an order

All pieces are photographed to demonstrate design, colour and variation. If you feel you would like further images and description before making a purchase more information can be found on my Etsy shop or, alternatively, I will be happy to answer any questions before you make a commitment.  



Delivery and Shipping

Goods shall be delivered within 7 days of payment being received via Royal Mail first class recorded delivery. Any delay will be communicated at the earliest opportunity.


Please email jacquiwisheart@hotmail.com  to arrange international delivery.



Secure Ordering & Payment Options

Payments will be processed via secure payment options on Etsy.



Returns & Refunds

In the event that you are unhappy with your purchase, please return it within 7 days, unused and in its original packaging.


Returns should be posted via Royal Mail special delivery, recorded delivery or another tracking method to: 7 Gainsborough Road, Ipswich, Suffolk, IP4 2UR. I am unable to refund postage.